Your communities are receiving more and more packages for residents every day. The packages are getting larger, heavier, and of all shapes. And, around the Holidays…it gets really crazy growing to 2x to 3x its normal volume. You have tried to use your existing staff to solve the problem and you might of even installed some antiquated lockers. The staff option left you with much less time to lease apartments and the lockers overflowed packages back to the leasing office…not good.
eCommerce is only 10% of overall retail right now and growing rapidly. Like it or not, you are in the logistics business. That’s where HelloPackage comes in. You need professional grade tools to handle this problem. Our package room solution is a unique, high tech, patent pending, software-driven set of technologies specifically designed to help you manage the problem today and beyond. We’re an innovative, lockerless package solution that proves less expensive and more efficient than any other product on the market.
Your residents expect and demand speed and convenience. They order online to get both. You need a package solution that is specifically designed to deliver this and more. HelloPackage lets carriers deliver packages in just 10 seconds each, getting the heavy carts out of the room much faster, which is important as more and more carriers deliver. Residents can get their package in approximately one minute, 24 hours a day. Package returns can also be made right in the HelloPackage room (up to ⅓ of all eCommerce packages are returned). This is a world class amenity that residents will love.
20 million lines of software later, we've built a state-of-the-art package solution. We use advanced sensors, computer vision, machine learning, artificial intelligence, multiple types of displays, countless security measures, and more...all to solve the last mile of package delivery for your community.
HelloPackage is a custom designed product that is less expensive than handling packages with your current staff or using antiquated lockers. The system is not only cheaper to purchase upfront, but can also turn your package problem into the package opportunity, by becoming a new profit center. Plus, you get your leasing staff time back to focus on leasing. If you accept residents packages, you should make a profit on the activity, and we can show you how.
Your community’s package problem will double, triple or maybe grow more in the coming years. All indications are pointing to huge growth. You want to install a package management system now, that is specifically designed to handle this problem. Our unique, patent pending software and hardware combination allows you to easily and inexpensively add capacity. Everything is designed to quickly connect in the cloud and seamlessly integrate. You can even add temporary or permanent capacity outside in your parking lot via our Container Edition. Getting the right system today will allow you to meet the massive influx of packages tomorrow.
New package solutions is great! I appreciate that the room where the packages are stored is secure, and being given a unique code to access the room and the package ensures a secure pick up. They also send you a picture of your package, so you know exactly what to look for when you are expecting multiple packages. I’m a working woman and usually my hours are during the leasing office hours, which became incredibly inconvenient for package pick up. I’m glad that I can now access my belongings at a time convenient for me. When I would get to the leasing office during those hours, there sometimes wouldn’t be enough personnel working in the leasing office in order to collect my parcels in a timely manner, and one time I waited an entire hour outside of the leasing office, while they were touring the community with a potential leasee, just to pick up my packages! It’s not the fault of the leasing staff, but a fault of the system, and I’m SO glad they decided to do something about it!
Gables was excited to partner with HelloPackage and Georgia Tech in the development of this state-of-the-art technology solution. As owners and operators of apartment homes around the nation, we understand the growing importance of finding solutions to accommodate the rapidly increasing volume of packages delivered to our residents. The HelloPackage innovation has reduced the amount of space that is needed to accommodate packages and the amount of time required of the on-site teams to assist residents with packages. As a part of delivering great customer service, we focus on being able to give our customers what they want and 24-hour access to their packages is high on their list.
During my many years leading FedEx Ground, a primary emphasis was improved efficiency for drivers and customers in the final mile delivery of packages to residential areas, including multifamily apartment communities. The technologies developed at HelloPackage solve these last mile delivery issues, not only for carriers, but also for apartment community managers and residents. The package room technology invented by HelloPackage represents a paradigm shifting system that will disrupt the multifamily marketplace, serving as the delivery amenity of choice for countless apartment communities of scale in coming years.
Ecommerce innovation created chaotic environments in apartment offices throughout the industry by absorbing high quality leasing hours for low return package handling activities. Existing partial solutions are static and unable to adequately address the dynamic issues associated with continuously growing eRetail volumes. HelloPackage’s software is the comprehensive, scalable solution repatriating lost leasing hours and providing for optimized investment returns via increased occupancy and rental rates.