Full Service Package Management

Tech-driven package management solution with high resident satisfaction and no management stress.

FASTER PACKAGE HANDLING
RELIEF FOR BUSY PROPERTY MANAGERS

package delivery driver icon
Delivery Arrives On-Site

We establish secure, accessible onsite space for convenient local package handling for residents and drivers.

Package scanning and protection
Driver Scans & Delivers Package

We continuously onboard and train residents and delivery drivers, ensuring smooth operations and clear communication.

Package alert system
Resident Gets Delivery Alert

We securely store packages with controlled access and computer vision, monitoring drivers to address resident shipping needs.

 

package received by tenant
Resident Retrieves Package

We track every interaction to ensure resident satisfaction, using analytics to continually improve our service.

 

We fit into existing package rooms. Our team configures and builds the space for you.

TOP RATED PACKAGE HANDLING

 

Seamless Resident Experience
Our 24/7 technology ensures effortless package delivery and retrieval with an intuitive, user-friendly system. We manage resident communication and measure interactions with follow-up surveys. Advanced tracking uses weight and computer vision sensors, while LED shelf navigation improves retrieval by 52%. Our system is 4x more efficient than traditional lockers and achieves 98.7% driver participation with the help of an AI assistant.

Exceptional Support and Service
Experience unparalleled support with HelloPackage. Our high-tech, high-touch team is available 24/7 onsite or remotely to manage issues. We handle high delivery volumes and meet resident expectations with a proactive approach. Our ambassadors manage all return-to-sender, unmatched, driver, and resident exceptions, freeing your staff from package duties. We efficiently handle peak holiday demand and can deliver packages directly to residents’ doors for a full-service experience.

Advanced Technology and Security
HelloPackage combines patented technology with robust security features, providing a reliable package management system that evolves to meet your needs. Our system offers enhanced security with 24/7 monitoring, secure access, delivery driver navigation, and alerts. We efficiently manage oversized deliveries and offer flexible package room solutions, transforming existing spaces or installing modular rooms as needed.

OUR HAPPY CUSTOMERS

Great experiences delivered daily
“We’ve had the system from the get-go here so even as we’re starting to increase in our occupancy, it’s still very effective and easy-to-use for our residents and also our carriers!”
Cassidy Howard - Folksong
Cassidy Howard
Folksong Apartments
Rangewater
“We previously worked with an offsite solution and ran into a lot of issues. It was the number one request from residents that we switch the package solution service. Since switching to HelloPackage we haven’t had any complaints. We love it!”
Summer Monroe
Summer Monroe
Briley Apartment Homes
Simpson Housing
“HelloPackage is consistent! Their customer service is the best I’ve had with any package solution”
Iteya Dunham
Iteya Dunham
The Brady
Perennial Properties