Overview
When Cornerstone Tracy set out to launch Atlee Square, a new luxury apartment community in Langhorne, PA, every detail was designed to reflect quality and modern living. As move-ins approached, the developer wanted a package solution that matched that same standard, elegant, effortless, and proven.
They’d seen other systems struggle in similar communities. Before making a decision, the team toured two live HelloPackage rooms in Philadelphia. Seeing real deliveries handled in an organized, efficient, and stress-free way made their decision easy.
Challenge
During lease-up, new buildings face a surge of deliveries as residents move in. Atlee Square needed a package room that could handle rapid volume growth without pulling staff away from their core focus: creating a first-class resident experience.
Solution
HelloPackage implemented a turnkey package room timed precisely with the lease-up schedule, including design, hardware, installation, and onboarding. From day one, delivery drivers could place packages directly in the room, and residents could retrieve them anytime.
No bottlenecks. No front-desk pileups. Just a smooth, tech-supported flow built to scale with the property.
Results
- Seamless lease-up: The system launched alongside new move-ins, with adoption growing quickly as residents experienced the convenience firsthand.
- 24/7 resident access: Packages are ready for pickup any time, day or night.
- Zero staff involvement: Delivery drivers drop off directly in the room, freeing onsite teams from package handling.
- Real-time visibility: Every package is tracked from delivery to pickup, giving both management and residents full transparency.
Atlee Square set out to find a partner who could deliver reliability and design sophistication equal to their developments. They found it with HelloPackage.