FEEDBACK

What Our Customers Are Saying

Here’s what properties are loving about HelloPackage

Summer Monroe

Assistant Community Manager, Briley Apartment Homes

"Since switching to HelloPackage we haven’t had any complaints. It’s easy, it’s user-friendly and it’s secure. Our regular delivery drivers find it super easy, every now and then we’ll get a new or one-off delivery driver who just needs a little bit of help getting in, but once they get into the room it’s easy. We love it!”

Carole Kirkland

Marketing Representative, The Lowery

“The HelloPackage set-up is sweet! We love as you come in (fingersnap) bingo... the cameras (oustide and in) are a selling point. Soon as you open the door the camera's right there, because people feel like "oh, okay if anything's taken at least we know someone has been in the room" at a particular time. Y'all are sweet, no problems and nothing to complain about with HelloPackage! Everybody should have this!”

Brooklyn Mede

Property Manager, Revival on Main

“HelloPackage has been a part of Revival on Main for 3-years now. We are happy to say it just keeps getting better! The staff is quick to communicate and always willing to help. Any support tickets are taken care of as soon as possible, most of the time just a system reset and we are good to go. We are looking forward to an updated tablet and another great year with Denise and HelloPackage!”

Hunter Helms

Regional Property Manager, The Port House

“I recommend HelloPackage because the staff is outstanding. Robert responds within minutes and stays proactive. When our team gave the wrong install date, they adjusted without hesitation and made it happen. They are great to work with and I look forward to our partnership.!”

Iteya Dunham

Leasing Consultant, The Brady

"HelloPackage has the best customer service. You always reach someone helpful, unlike Fetch. Carriers get support in the room, and tickets are answered fast. The system is simple with codes, cameras, and zones. Staff keep the room organized, consolidate packages, and respond quickly. Residents are happy and the team is great to work with."

Michele Brooks

Community Manager, Hawthorne North Druid Hills

"I love HelloPackage! I've had all the lockers you can think of and this is the easiest both from a management standpoint and resident. I love the user friendly access for me and my tenants, the live feed I can pull up anytime and the customer service whenever I need assistance."

Laura Watkins

The Sound at Pennington Bend

"HelloPackage took our resident experience to a whole new level! Not only does their technology make the package retrieval process smooth and easy, but it also helps the onsite staff to be able to ensure an organized and informative system is in place. This is the first package room system I have ever used that proves to mitigate lost, stolen, or misplaced deliveries. I highly recommend HelloPackage!"

Grant Maloney

Property Manager, The Cleo

"We recently transitioned from an off-site package service to HelloPackage, and the experience has been incredibly smooth. The convenience of having an on-site package management system has made a world of difference for both our staff and residents. The technology is user-friendly, and deliveries are handled efficiently, which has significantly reduced the time spent managing packages. We appreciate how seamlessly HelloPackage integrated into our operations and would highly recommend them to any community looking to improve their package management process."

Michael Joyce

Owner, Oranswell Realty Partners

"HelloPackage has been a game changer at the three properties where we have implemented it. The system is intuitive and easy to use for our residents. Our residents appreciate that the packages are housed on-site (no need to fetch packages from a remote warehouse, unlike some other offerings on the market), and as a manager I appreciate that HelloPackage gets the job done while using a minimal footprint. You don't need walls and walls of lockers to accommodate your residents' needs. The system has greatly reduced the amount of time that our concierges need to devote to handling packages, freeing them up to do a better job of serving our residents' needs."