The SMARTER Package Solution

...that takes staff OUT of package & delivery driver management
Q

HelloPackage is a revolutionary on-site package and delivery management solution tailored for multifamily and student housing communities with three core objectives:

Happy Residents

Increase Resident Satisfaction

Deliver an exceptional resident amenity to ensure a seamless, efficient and satisfying package pick-up process.

Package Management

Give Time Back to Your Team

Free leasing teams from the burden of package and delivery driver management.

Package Room

Utilize Advanced & Secure Technology

Leverage advanced technology and services to ensure accurate tracking, secure access, and real-time communication – keeping costs low.

THE RIGHT PLAYERS

Go ahead and judge us by the company we keep! We are proud that some of the most progressive companies in the multifamily and student housing industry are partnering with us to provide their residents the very best onsite package/delivery driver management solution in the market.

Stacked Packages

THE RIGHT DELIVERY DRIVER MANAGEMENT

  • Other solutions, like package lockers and low-tech package rooms, often result in improper package handling by delivery drivers.
  • To manage packages onsite, owners need a comprehensive delivery driver solution like HelloPackage. HelloPackage provides authentication, training, and management of delivery drivers.
    • Delivery drivers vary in types and schedules (UPS, FedEx, USPS, gig workers, etc).The objective is to relieve apartment staff from package and driver management while improving resident satisfaction.

THE RIGHT SERVICE

  • Onsite labor based on package volume and level of service you wish to provide to your residents
  • In-room service addresses “dumped” packages, returns and room reconciliation
  • Instant resident package delivery notifications
  • 24/7 solution authenticates, trains and manages delivery drivers
  • In-room telepresence and resident assistance
  • Omni-channel support – chatbot, text messaging, and/or phone
  • Complete Turnkey Service recommendations to remove the owner from the task of having to convert or remodel space
Stacked Packages
Stacked Packages

THE RIGHT SECURITY

  • Package theft is a growing issue in the U.S. with 19% (over 49 million people) experiencing stolen packages in 2021.
  • Stolen packages cause frustration and insecurity for residents.
  • Negative reviews on BBB and social media often result from package theft incidents.
  • Delivering packages to unsecured areas increases the risk of theft.

    HelloPackage employs advanced software, modern technology, and physical security layers to deter package theft.

The Total Package & Delivery Driver Management Solution

It's never been easier to make the right business decision!
Learn More

Choose a delivery management partner that provides a FUTURE-PROOF solution.

“We’ve had the system from the get-go here so even as we’re starting to increase in our occupancy, it’s still very effective and easy-to-use for our residents and also our carriers!”

Cassidy Howard - Folksong

Cassidy Howard

Folksong Apartments

Rangewater

“We previously worked with an offsite solution and ran into a lot of issues. It was the number one request from residents that we switch the package solution service. Since switching to HelloPackage we haven’t had any complaints. We love it!”

Summer Monroe

Summer Monroe

Briley Apartment Homes

Simpson Housing

“HelloPackage is consistent! Their customer service is the best I’ve had with any package solution”

Iteya Dunham

Iteya Dunham

The Brady

Perennial Properties

HOW HELLOPACKAGE IS DIFFERENT

Online Reviews
Service Level
Manages Delivery Drivers
Provides Onsite Labor
Scalable Solution
Package Theft
Space Efficient
Cost
HelloPackage
GREAT
HIGH
YES
YES
YES
YES
YES
LOW/MED/HIGH
Manual Method
POOR
LOW
NO
NO
NO
LOW
NO
MEDIUM
Package Lockers/ Low-Tech Rooms
MIXED
LOW
NO
MIXED
PARTIAL
MODERATE
MODERATE
LOW
Tech-Focused Package Rooms
NO RATINGS
LOW
NO
NO
YES
UNKNOWN
YES
LOW
Offsite Solutions
POOR
LOW
YES
N/A
YES
HIGH
YES
HIGH

See How We Stack Up

See how we compare with other package solutions.
Download this helpful guide for a comprehensive overview.

Ready to revolutionize your delivery management systems?

We’d love to partner with you! Connect with our team to learn more about the solutions that are best for your properties.

Your Business Partner