Privacy Policy – Mobile App

Privacy Policy – Mobile App
Last modified: July 18, 2023
Introduction
PACKAGE SOLUTIONS, INC. (“Company” or “We“) respects the
privacy of our users (“you”) and are committed to protecting it through our
compliance with this policy.
This policy describes the types of information we may collect from you
or that you may provide in several ways when you access or use our
websites, mobile applications, and package delivery management services
(collectively, our “Service“) and our practices for collecting, using,
maintaining, protecting, and disclosing that information.
This policy applies to information we collect:
● On our websites.
● Through mobile and desktop applications we make available via the
websites or third-party services.
● In email, text, and other electronic messages between you and us,
including those sent via the Service.
● From third-party business partners such as your property management
company, website operators, app store providers, e-commerce
retailers, and package delivery service providers.

Except as stated explicitly, this policy does not apply to information
collected by:
● Us offline; or
● Any third party in any way, including through any website, application,
or content that may link to or be accessible from the Service but that
is not operated by us.

Please read this policy carefully to understand our policies and
practices regarding your information and how we will treat it. If you do not
agree with our policies and practices, your choice is not to use our Service.
By accessing or using the Service in any way, you agree to this privacy
policy. This policy may change from time to time (see Changes to Our
Privacy Policy). Your continued use of the Service after we make changes is
deemed to be acceptance of those changes, so please check the policy
periodically for updates.

Information We Collect About You and How We Collect It
We collect several types of information from and about users of our
Service, including information:
● By which you may be personally identified, such as name, postal
address, e-mail address, telephone number, credit card number, or
any other identifier by which you may be contacted online or offline
(“personal information“);
● That is about other people in your household, such as your spouse or
children, and that may personally identify them;
● That is about you but individually does not identify you, such as about
your internet connection, the equipment you use to access our Service
and usage details.
We collect this information:
● Directly from you when you provide it to us.
● Automatically as you navigate through the websites or applications.
Information collected automatically may include usage details, IP
addresses, and information collected through cookies, web beacons, or
mobile applications, and other tracking technologies.
● From third parties, for example, our business partners.

Information You Provide to Us. The information we collect on or
through our Service may include:
● Information that you provide by filling in forms on our Service. This
includes information provided at the time of registering to use our
Service or requesting further services. We may also ask you for
information when you enter a contest or promotion sponsored by us,
and when you report a problem with our Service.
● Records and copies of your correspondence (including email addresses
and/or mobile numbers), if you contact us.
● Your responses to surveys that we might ask you to complete for
research purposes.
● Details of package delivery and shipment management transactions
you carry out through our Service and of the disposition of those
requests.
● Information identifying and relating to third parties that ship you
packages or to which you ship packages.
● Information about your household and its members.
● Your search queries on the websites or within the applications.

Information We Collect Through Automatic Data Collection
Technologies. As you navigate through and interact with the websites and
applications, we may use automatic data collection technologies to collect
certain information about your equipment, browsing actions, and patterns,
including:
● Details of your visits to our Service, including traffic data, location
data, logs, and other communication data and the resources that you
access and use on the Service.
● Information about your computer and internet connection, including
your IP address, operating system, and browser type.

The information we collect automatically may include personal
information, or we may maintain it or associate it with personal information
we collect in other ways or receive from third parties. It helps us to improve
our Service and to deliver a better and more personalized service, including
by enabling us to:
● Estimate our website and application audience size and usage
patterns.
● Store information about your preferences, allowing us to customize our
Service according to your individual interests.
● Speed up your searches or interactions with the system.
● Recognize you when you return to our Service.
The technologies we use for this automatic data collection may
include:
Cookies (or browser cookies). A cookie is a small file placed on the
hard drive of your computer. You may refuse to accept browser
cookies by activating the appropriate setting on your browser.
However, if you select this setting you may be unable to access certain
parts of our Service. Unless you have adjusted your browser setting so
that it will refuse cookies, our system will issue cookies when you
direct your browser to our Service.
Flash Cookies. Certain features of our Service may use local stored
objects (or Flash cookies) to collect and store information about your
preferences and navigation to, from, and on our Service. Flash cookies
are not managed by the same browser settings as are used for
browser cookies. For information about managing your privacy and
security settings for Flash cookies, see Choices About How We Use and
Disclose Your Information.
Web Beacons. Pages of our the Service and our e-mails may contain
small electronic files known as web beacons (also referred to as clear
gifs, pixel tags, and single-pixel gifs) that permit the Company, for
example, to count users who have visited those pages or opened an
email and for other related website statistics (for example, recording
the popularity of certain website content and verifying system and
server integrity).

How We Use Your Information
We may use information that we collect about you or that you provide
to us, including any personal information:
● To present our Service and its contents to you.
● To provide you with information, products, or services that you
request from us.
● To fulfill any other purpose for which you provide it.
● To provide you with notices about your account, including package
delivery notices, package pick-up authorizations, credit card charge
receipts or notices, expiration and renewal notices or notices of legal
actions.
● To carry out our obligations and enforce our rights arising from any
contracts entered into between you and us, including for billing and
collection.
● To notify you about changes to our Service or any products or services
we offer or provide though it.
● To make improvements and updates to the Service.
● In any other way we may describe when you provide the information.
● For any other purpose with your consent.

We may also use your information to contact you about our own and
third-parties’ goods and services that may be of interest to you. If you do
not want us to use your information in this way, you will be able to opt out
or unsubscribe.

We may use the information we have collected from you to enable us
to display advertisements to our advertisers’ target audiences. Even though
we do not disclose your personal information for these purposes without
your consent, if you click on or otherwise interact with an advertisement, the
advertiser may assume that you meet its target criteria.

Disclosure of Your Information
We may disclose aggregated information about our users, and
information that does not identify any individual, without restriction.

We may disclose personal information that we collect or you provide as
described in this privacy policy:
● To our business partners, subsidiaries and affiliates.
● To contractors, service providers, and other third parties we use to
support our business.
● To a buyer or other successor in the event of a merger, divestiture,
restructuring, reorganization, dissolution, or other sale or transfer of
some or all of Package Solutions, Inc.’s assets, whether as a going
concern or as part of bankruptcy, liquidation, or similar proceeding, in
which personal information held by Package Solutions, Inc. about our
Service users is among the assets transferred.
● To third parties to market their products or services to you if you have
not opted out of these disclosures.
● To third parties for purposes of analysis and marketing.
● To fulfill the purpose for which you provide it.
● For any other purpose disclosed by us when you provide the
information.
● With your consent.

We may also disclose your personal information:
● To comply with any court order, law, or legal process, including to
respond to any government or regulatory request or to conduct any
investigation or audit.
● To enforce or apply our Terms of Use at
http://www.packagesolutions.com/terms, our Resident Agreement at
http://www.packagesolutions.com/residentagreement, and other
agreements, including for billing and collection purposes.
● If we believe disclosure is necessary or appropriate to protect the
rights, property, or safety of Package Solutions, Inc., our customers,
or others. This includes exchanging information with other companies
and organizations for the purposes of fraud protection and credit risk
reduction.

Choices About How We Use and Disclose Your Information
We strive to provide you with choices regarding the personal
information you provide to us. We have created mechanisms to provide you
with the following control over your information:
● Tracking Technologies. You can set your browser to refuse all or
some browser cookies, or to alert you when cookies are being sent. To
learn how you can manage your Flash cookie settings, visit the Flash
player settings page on Adobe’s website. If you disable or refuse
cookies, please note that some parts of this site may then be
inaccessible or not function properly.

Accessing and Correcting Your Information
You can review and change your personal information by logging into
the Service and visiting your account profile page.
You may also send us an email at support@packagesolutions.com to
request access to, correct or delete any personal information that you have
provided to us. We cannot delete your personal information except by also
deleting your user account. We may not accommodate a request to change
information if we believe the change would violate any law or legal
requirement or cause the information to be incorrect.

Data Security
We have implemented measures designed to secure your personal
information from accidental loss and from unauthorized access, use,
alteration, and disclosure. All information you provide to us is stored on our
secure servers behind firewalls. Any payment transactions will be encrypted
using SSL technology.
The safety and security of your information also depends on you.
Where we have given you (or where you have chosen) a password for access
to certain parts of our Service, you are responsible for keeping this password
confidential, and for all activity within the Service that uses your password
or other credentials. We ask you not to share your password with anyone.
We urge you to be careful about accessing the Service using shared or public
computers, and to log out of the Service after any session.
Unfortunately, the transmission of information via the internet is not
completely secure. Although we do our best to protect your personal
information, we cannot guarantee the security of your personal information
transmitted to our Service. Any transmission of personal information is at
your own risk. We are not responsible for circumvention of any privacy
settings or security measures contained on the Service.

Children Under the Age of 13
Our Service is not intended for children under 13 years of age. No one
under age 13 may provide any information to or through the Service. We do
not knowingly collect personal information from children under 13. If you are
under 13, do not use the Service in any way or provide any information on
or through the Service. If we learn we have collected or received personal
information from a child under 13 without verification of parental consent,
we will delete that information. If you believe we might have any information
from a child under 13 or any unauthorized information about a child under
13, please contact us at support@packagesolutions.com.

Changes to Our Privacy Policy
It is our policy to post any changes we make to our privacy policy on
this page. If we make material changes to how we treat our users’ personal
information, we will notify you through a notice on the home pages of the
websites or other means. The date the privacy policy was last revised is
identified at the top of the page. You are responsible for ensuring we have
an up-to-date active and deliverable email address for you, and for
periodically visiting our Service and this privacy policy to check for any
changes.

Contact Information
To ask questions or comment about this privacy policy and our privacy
practices, contact us at:
Package Solutions, Inc.
P.O. Box 190653
Atlanta, GA 31119
or via our toll-free number: 866-931-5567
Or local/international: 404-382-5805